DESKPLEX FAQs
FAQS
Find answers to general questions about visiting DeskPlex, access, agreements, business addresses and membership.
For more detailed information about our individual services, visit:
Visiting DeskPlex
How do I book a DeskPlex tour?
You can book a tour by contacting the DeskPlex team or submitting an enquiry through our Contact page. Let us know your team size, preferred move date and what type of workspace you are looking for, and we can show you the most relevant options.
What should I expect on my first visit?
A DeskPlex team member can show you around the workspace, explain how the building and facilities work, and answer any questions you have about your membership or office.
Can guests visit me at DeskPlex?
Yes. Members can have guests visit DeskPlex for meetings and business purposes.
Meeting rooms and shared meeting spaces are available where you need a more private or formal setting.
Who should I contact if I’m not sure which workspace I need?
Contact the DeskPlex team and tell us a little about your business, team size and how you plan to use the space. We can help you work out whether hot desking, a private office or a larger workspace would best suit your requirements.
Membership & Access
What are the DeskPlex access hours?
DeskPlex members have access to the workspace during the current member access hours.
If you require access outside the usual hours, contact the DeskPlex team to discuss your requirements.
What is the termination policy?
DeskPlex memberships and office agreements have minimum commitment and notice requirements depending on the workspace or agreement selected.
The exact termination and notice requirements will be clearly outlined in your DeskPlex agreement before you sign.
Are there any hidden fees?
No. DeskPlex aims to clearly explain your monthly price, what is included and any additional costs before you sign an agreement.
Is GST included in DeskPlex pricing?
No. DeskPlex business prices are quoted excluding GST unless specifically stated otherwise.
GST is added to the advertised price
Business Address & General Policies
Where is DeskPlex located?
DeskPlex has one Melbourne workspace at:
16–22 Church Street, Hawthorn VIC 3122
DeskPlex is close to Richmond, Kew and Abbotsford and approximately 6 km from Melbourne CBD.
We also have regional workspaces in western Victoria at selected C&V Parks locations, where guests staying at the parks can access dedicated office spaces while travelling.
Can I use DeskPlex as my business or work address?
Yes. DeskPlex members can use the Hawthorn address as their business address as part of their membership.
If you only require a professional business address and do not need ongoing workspace access, DeskPlex also offers a Virtual Office option.
Is DeskPlex dog-friendly?
Yes. DeskPlex is a dog-friendly workplace, provided dogs are well behaved and suitable for a shared working environment.
Members remain responsible for their dog while it is onsite. If a dog is disruptive, aggressive or unsuitable for the shared workspace, DeskPlex may ask that the dog no longer attend.
Cats are not permitted at DeskPlex.
Is DeskPlex child-friendly?
DeskPlex may allow children in the workspace on a case-by-case basis.
If you need to bring a child into DeskPlex, please discuss this with the DeskPlex team beforehand.